maybe you should open a second shop
Training and keeping good staff is difficult. Especially for a couple stores. See we have a stupidly high level of customer service. I had a customers sister visiting a couple years ago, whos job is to teach staff how to give exceptional customer service. So after coming in a few times with her sister, she asked for me and then gave me a huge complement. She said that she have never seen anyplace have such good staff. Overly helpful, quick, energetic (lol, they are all addicted to energy drinks and ephedrine) and happy.
It is tough to train them because there is so much to know.
Customers don't just want to buy meat, we need to be their dietitians, know every ingredient in everything, be able to guess what they want when they don't even know what they want. Give meal suggestions, upsell and so on. Thing is some people are quick to anger if you are not perfect all the time. I find it funny because you go to Tim Hortons and never get coffee the same twice, and are fine, keep going back, but jesus, one little mistake, like you cut 200 grams of ham instead of 150 and the world is going to end, lol. Btw I'm not complaining, I enjoy my customers, just retail can wear you down.
Maintaining this level of service is difficult and tiring. I do not want the headache of 2 shops. Trust me I have thought about this numerous times. I already know where I would put them. My wife is 58, she doesn't want to take on the extra work. I understand, I'm hitting my limit of how hard I want to work as well. My normal weekly hours are about 65, and I'm not including going back to swap the smokehouse, or going to the bank, or costco to pick up supplies and so on. This is greatly reduced from previous years.
Anyhow the more business I can put thru this shop the higher my percentage of profits will be. Most of my costs other than labour are fixed, so if I can sell lets say 50,000 vs 40,000 and still am paying the same rent and power, I'm way ahead. The extra 10,000 doesn't have the fixed costs taken out because they are already paid so more profit.