Thought I'd give my honest review of the service I received from these guys. I recently won a promotion from Citadel and waited over a month after sending my money to finally get my order. This is AFTER having to contact forum staff to get into contact with them TWICE.
Unbelievable, especially as a first time customer I was not impressed at all considering I get very prompt replies from the reps of the labs I use regularly. Now they did make it up to me by sending me a few extra things and I understand mix ups happen, but a month? No reply? That's damn near inexcusable to me.
As for the product because I had to wait so long I had to go another route and ill try them out another time, seems to be well reviewed and I think I'll be fine with what I got.