I was just speaking with them this week. I had a kit that I was trying to activate before it expired and kept giving me an error. I spoke with them and they explained that they're temporarily not serving Canada as COVID (both logistic & shipping delays) as well as COVID testing is now their main focus. They have no official timeline on when they will open back up to Canada. In the end they actually refunded my kit because they were not authorized to ship me a replacement. I'm not sure if there is any decent competitor to LGC out there?