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mail systems are a lot more reliable now then they where back years ago
but every once in a while a email service can have issues
today its tutanota.com's turn
darn good system. over all very user friendly and reliable
it will be up soon enough
just wanted anyone having issues to know your not alone
Seems they have had issues over the last little while
Encrypted email biz Tutanota has apologized for accidentally shutting its own users out while fending off the latest of a series of distributed denial-of-service (DDoS) attacks.
Tutanota has been forced to defend against the assaults since August, with the service experiencing various levels of downtime as a result.
"It is a challenge to protect a privacy-focused service such as Tutanota from DDoS attacks because we need to block high-level application attacks ourselves," co-founder Matthias Pfau told The Register.
Attacks publicly acknowledged on Twitter by Tutanota took place on 27 August as well as the 6th, 7th, 10th and 13th of September.
In a statement published this morning, the encrypted email provider said: "While we were able to mitigate most of the [latest] DDoS, an overreacting IP-block to fight the attacks led to hundreds of users not being able to access Tutanota for multiple hours this Sunday. We deeply apologize for this mistake; it has now been fixed."
German DDoS mitigation service Link11 is being used by Tutanota to block low-level "volume" attacks, while high-level attacks continue to cause behind-the-scenes head-scratching. Pfau highlighted, in the latest Tutanota blog post about the ongoing attacks, that turnkey DDoS mitigation services would require access to Tutanota's SSL certificates, something the firm is not willing to do.
The most recent attack temporarily stopped service yesterday (13 September), triggering the usual wave of irritated tweets from users wondering what was going on:
but every once in a while a email service can have issues
today its tutanota.com's turn
darn good system. over all very user friendly and reliable
it will be up soon enough
just wanted anyone having issues to know your not alone
Seems they have had issues over the last little while
Encrypted email biz Tutanota has apologized for accidentally shutting its own users out while fending off the latest of a series of distributed denial-of-service (DDoS) attacks.
Tutanota has been forced to defend against the assaults since August, with the service experiencing various levels of downtime as a result.
"It is a challenge to protect a privacy-focused service such as Tutanota from DDoS attacks because we need to block high-level application attacks ourselves," co-founder Matthias Pfau told The Register.
Attacks publicly acknowledged on Twitter by Tutanota took place on 27 August as well as the 6th, 7th, 10th and 13th of September.
In a statement published this morning, the encrypted email provider said: "While we were able to mitigate most of the [latest] DDoS, an overreacting IP-block to fight the attacks led to hundreds of users not being able to access Tutanota for multiple hours this Sunday. We deeply apologize for this mistake; it has now been fixed."
German DDoS mitigation service Link11 is being used by Tutanota to block low-level "volume" attacks, while high-level attacks continue to cause behind-the-scenes head-scratching. Pfau highlighted, in the latest Tutanota blog post about the ongoing attacks, that turnkey DDoS mitigation services would require access to Tutanota's SSL certificates, something the firm is not willing to do.
The most recent attack temporarily stopped service yesterday (13 September), triggering the usual wave of irritated tweets from users wondering what was going on:
